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README.FAX                                                 1/1/97
=================================================================

 1. What's New For Fax?
 2. Customizing Fax Coversheets
 3. Faxes and Phone Calls
 4. Phonebooks
 5. Special Recommendations For Corel WordPerfect 6.x Users With
    Windows 95
 6. Special Recommendations For Corel WordPerfect 6.x Users With
    OS/2 
 7. Fax Troubleshooting Guide
 8. Installing Corel WordPerfect Fax Drivers
 9. User Information
10. Hardware Driver Setup
11. What Corel Wordperfect Fax Drivers Do
12. Helps and Hints
13. Including a Comma With Fax Phone Numbers
14. Fax Drivers and File Information


WHAT'S NEW FOR FAX?
===================
You can now select and customize different coversheets and
phonebooks from within Corel WordPerfect 6.x for use with Fax.


CUSTOMIZING FAX COVERSHEETS
===========================
You can use two methods to customize fax coversheets:

  FaxBios Coversheets -- You choose a .PCX file to use
  as a logo for the standard FaxBios coversheet.

  WP Coversheet Documents -- You create a customized
  coversheet in a Corel WordPerfect document that
  is sent with your fax.


METHOD ONE: FAXBIOS COVERSHEETS
-------------------------------
With this method, you choose a .PCX file to use as a logo for
the standard FaxBios coversheet. If your FaxBios driver is
INTELFAX.COM, you must list the available .PCX files in a file
called INTELFAX.DAT. If your FaxBios driver is FAXB.COM, you
must use the CAS Setup Utility to select the .PCX file you want
for the logo.

INTELFAX.COM
------------
If you are using INTELFAX.COM with the Intel Connection
Coprocessor or the SatisFAXtion modems, an ASCII-format file
named INTELFAX.DAT must be located in the directory where
your Intel FAX.CFG file is located (C:\FAX).

The installation program typically installs INTELFAX.DAT to your
Corel WordPerfect program directory (C:\COREL\WP62), so you may
have to copy these files to another directory after installation.

A .DAT file contains a list of available phonebooks and
coversheets and must follow FaxBios specifications. The
following sample INTELFAX.DAT ships with Corel WordPerfect:

  LONG PHONEDIR=Default PB!DEFAULT.PB;

  LONG COVER=WP Facsimile Logo!WPCCOVER.PCX;
  LONG COVER=Swish Cover!SWISH.PCX;
  LONG COVER=Arrows Cover!ARROWS.PCX;
  LONG COVER=Map Cover!MAP.PCX;
  LONG COVER=No Logo File!NONE;

You can edit INTELFAX.DAT to match the .PCX files you have
available. To add a coversheet to the .DAT file,

1. Add the line LONG COVER=NAME!FILENAME.PCX; -- where
   NAME is the title you want to appear in the list of
   available coversheets (Shift+F7, X, S, C) and
   FILENAME.PCX is the filename of the logo file for that
   coversheet. The NAME can be up to 18 characters long.

   For example, the line "LONG COVER=Letterhead!COMPANY.PCX;"
   would display "Letterhead" in the list of coversheets and
   point to COMPANY.PCX.

2. The line LONG COVER=No Logo File!none; is used to
   represent a coversheet without a logo file.

IMPORTANT:  These .PCX files must reside in the default
phonebook or logo directories. (You can display the default
directories by entering INTELFAX /? at a DOS prompt.)  When
adding entries to INTELFAX.DAT, do NOT include a path with
the filename -- such as C:\FAX\FILENAME.PB.

FAXB.COM
--------
If you are using FaxDirect with your Class 1, Class 2, or
Sierra SendFax fax modem, you must use the CAS Setup Utility
to select the .PCX file you want for the logo.

To add a coversheet:

1. Start SETUP.EXE from a DOS prompt.

2. Choose Miscellaneous Setup (5) from the main menu.

3. Enter the name of the .PCX file for the option Cover
   Page PCX File.

   IMPORTANT:  The .PCX file must reside in the QUEUES
   subdirectory of the FaxDirect directory (e.g.,
   C:\COREL\WP62\QUEUES).

Setting Up Fax Services for FaxBios Coversheets
-----------------------------------------------
A new setup option allows you to tell Corel WordPerfect if
you want to use FaxBios Coversheets. This option is in the
Fax Setup dialog (Shift+F7, X, Shift+F1).

Use FaxBios Coversheets
Mark this option if you want your .PCX files listed in
the Fax Coversheets dialog (Shift+F7, X, S, C).


METHOD TWO: COREL WORDPERFECT COVERSHEET DOCUMENTS
--------------------------------------------------
With this method you create a customized coversheet in your Corel
WordPerfect document that is rasterized and sent with your fax.

Creating a WP Coversheet Document
---------------------------------
Create a coversheet document in WP (such as FAXCOV.CVR)
containing any text and graphics that you want to use as
a coversheet when you fax other WP documents. The WP
coversheet document must use five bookmarks to extract
information from the Fax Services dialogs when the fax is
sent:

  Bookmark        Information
  --------        -----------
  FAX_FROM        Sender
  FAX_PAGES       Number of pages being sent
  FAX_PHONE       Recipient's Phone Number
  FAX_SUBJECT     Subject Line
  FAX_TO          Recipient

You can create any number of different coversheet
documents. Each document must be named with the extension
CVR (for example, FAXCOV.CVR, MYCOVER.CVR, etc.)

Setting Up Fax Services for WP Coversheet Documents
---------------------------------------------------
Three new setup options allow you to tell Corel WordPerfect
how you are going to use coversheet documents. These options
are found in the Fax Setup dialog (Shift+F7, X, Shift+F1).

Use WP Coversheets
Mark this option if you want your coversheet
documents listed in the Fax Coversheets dialog
(Shift+F7, X, S, C).

Directory for WP Coversheets
Use this option to tell Corel WordPerfect where your
coversheet documents are located.

Default WP Coversheet Document Filename
Use this option to tell Corel WordPerfect which .CVR file
you want to use as the default coversheet document.


FAXES AND PHONE CALLS
=====================
In home and small business situations where you use only one
phone line for both voice and fax services, you can avoid having
the computer answer the phone on the first ring and send out a
fax blast into the ear of unsuspecting callers.

You can quickly change the number of rings that Corel WordPerfect
6.x waits before accepting incoming fax calls.

At the DOS prompt,

1. Change to the directory where the fax files are found (by
   default, the Corel WordPerfect program directory,
   C:\COREL\WP62).

2. Type SETUP then press Enter.

   The "CAS Setup Utility" menu is displayed.

3. Choose Answer Options Setup (4).

4. Choose the number of rings you want the computer to wait
   before answering an incoming fax transmission (up to 99).

5. Press F10 twice to save your changes and return to the DOS
   prompt.


PHONEBOOKS
==========
To add a phonebook to the .DAT file,

1. Change the phone directory line in your .DAT file to read:
   LONG PHONEDIR=NAME!FILENAME.PB; -- where NAME is the title
   you want to appear in the list of available phonebooks
   (Shift+F7, X, P, P) and FILENAME.PB is the filename of that
   phonebook. The NAME can be up to 18 characters long.

For example, the line "LONG PHONEDIR=Other PB!SECOND.PB;" would
display "Other PB" in the list of phonebooks and point to
SECOND.PB.

The phonebook entries in the .DAT file will appear in the
Phonebook dialog (Shift+F7, X, P).


SPECIAL RECOMMENDATIONS FOR
COREL WORDPERFECT 6.x USERS WITH WINDOWS 95
===========================================
If you are using Corel WordPerfect 6.x with Windows 95 with a fax
modem and have included C:\COREL\WP62\FAXDIR.EXE and
C:\COREL\WP62\FAXB.COM in your AUTOEXEC.BAT file, these
files may interfere with other programs and devices that access
the COM port for modem communications or other purposes.

The following steps explain the recommended method of setting up the
fax capabilities to operate under Windows 95:

1. Create a DOS batch file to load FaxDirect and FaxB, launch
   WordPerfect, and then remove the fax drivers from memory.
   Below is an example for WP62DOS.

   C:\COREL\WP62\FAXDIR.EXE
   C:\COREL\WP62\FAXB.COM
   C:\COREL\WP62\WP
   C:\COREL\WP62\FAXDIR /R

   This batch file can be created in the Windows 95 Notepad
   program and should then be saved to your WordPerfect directory
   with a filename such as FAX.BAT. (The filename must have the
   extension BAT.)

2. Create a Windows 95 shortcut to execute the above batch file.

   A shortcut can be created by 'right-mouse-clicking' on the
   Windows 95 Desktop and selecting 'New' | 'Shortcut'. Enter
   the command line of the batch file to be executed. (For
   example, if the batch file is named FAX.BAT and is in the
   C:\COREL\WP62 directory, the command line to enter would be
   C:\COREL\WP62\FAX.BAT) Press the 'Next' button and select a
   name for the shortcut (i.e. WordPerfect). Pick an icon that
   the new shortcut will use and Press Finish.

3. Edit the shortcut properties by 'right-mouse-clicking' on the
   new shortcut and selecting 'Properties'. Select the 'Program'
   Tab, press the 'Advanced' button, and place a check mark in
   the 'Prevent MS-DOS-based programs from detecting Windows' and
   'Suggest MS-DOS mode as necessary' if they are not both
   already checked. Press the 'OK' button to leave the advanced
   program settings screen and place a check mark in the 'Close
   on exit' option. Press the 'OK' button.

   Conventional memory concerns will still be relevant while
   running DOS versions of WordPerfect with FaxDirect in
   Windows 95. After the fax drivers and WordPerfect are loaded,
   there should be a minimum of 220K of conventional memory
   available. This can be easily checked from within WordPerfect
   by going to the help menu and selecting WP Info from the menu.
   The help menu can be accessed by pressing <Alt>+<=> at a
   document screen and then pressing the <H> key.

   Note: No upper memory will be available to DOS applications
   launched from the graphical interface of Windows 95,
   therefore, the fax drivers will not be able to be loaded high
   (i.e., into the upper memory area). If the computer is
   configured to use Expanded Memory (EMS), FaxDirect will use
   approximately 40K less conventional memory thus making more
   conventional memory available to WordPerfect.

   FaxDirect and WordPerfect should be able to send and receive
   faxes when running in a window or full screen. However,
   sending and receiving faxes will require that WordPerfect be
   the active application. If a screen saver activates or the
   user switches to another active application it is very likely
   that fax attempt will fail.


SPECIAL RECOMMENDATIONS FOR
COREL WORDPERFECT 6.x USERS WITH OS/2
=====================================
If you are using Corel WordPerfect 6.x with OS/2 with a fax
modem and have included C:\COREL\WP62\FAXDIR.EXE and
C:\COREL\WP62\FAXB.COM in your AUTOEXEC.BAT file, these
files may interfere with other programs and devices that access
the COM port for modem communications or other purposes.

If you have migrated Corel WordPerfect 6.x to the desktop, you
can create two Corel WordPerfect program icons, one for sending
faxes and one for general purposes.

1. Right-click the Corel WordPerfect program icon, then choose
   Copy twice.

2. Type WORDPERFECT 6.x NO FAX in the Rename Object To: box,
   then click OK.

   You now have two program icons for Corel WordPerfect 6.x.

3. Make a copy of your AUTOEXEC.BAT file with a different name
   (for example, AUTOFAX.BAT).

4. Edit your AUTOEXEC.BAT to remove the lines related to fax
   transmission.

5. Right-click the WP 6.x program icon on the OS/2 desktop,
   choose Settings, choose Session, choose DOS Settings, click
   OK.

6. Change the DOS_AUTOEXEC setting to include the name of the
   AUTOFAX.BAT file, then click Save.

7. Press ALT-F4 to return to the desktop.

When you want to use Alt+Esc or Ctrl+Esc to switch from Corel
WordPerfect 6.x to run another program that uses the COM port or
an audio device such as a sound board, use the WP 6.x No Fax
program icon.

When you need fax sending capabilities, use the Corel WordPerfect
program icon.


FAX TROUBLESHOOTING GUIDE
=========================
Corel WordPerfect 6.x's Fax Services work with FaxBios-compatible
fax drivers. If you do not have a FaxBios-compatible driver with
your modem, FaxDirect and FaxB let you access our Fax Services
feature.

FaxDirect sends and receives faxes on most Class 1, Class 2
and Sierra SendFax-compatible fax modems. FaxB lets FaxDirect
work with FaxBios-compatible applications.

Corel WordPerfect also includes INTELFAX.COM, a FaxBios driver
that works with Intel fax drivers for Connection CoProcessor,
Classic, SatisFAXtion Modem/200, SatisFAXtion Modem/350, and
SatisFAXtion Modem/400. INTELFAX.COM is also used with Intel
NET SatisFAXtion software. If you have a Class 1 or 2 Intel
SatisFAXtion Modem, use FaxDirect and FaxB.


INSTALLING COREL WORDPERFECT FAX DRIVERS
========================================
To install fax drivers during a Standard Installation, answer
"Yes" to the prompt "Do you want to install any fax files?"

If you did not install a fax driver when you installed Corel
WordPerfect, run the Installation Program again and choose
Device Files. When the Fax Device Options dialog box is
displayed, select your modem type from these options:

FaxBios-compatible:  If you choose this option, you don't need
to use our fax drivers; your modem lets you access the Fax
Services option.

Intel SatisFAXtion:  Before you choose this option, make sure
that you have installed the CASMGR program provided by Intel.
Normally, this is installed when you install the modem. Then,
when you choose this option, INTELFAX.COM is placed in the
C:\COREL\WP62 directory. Copy the file INTELFAX.DAT from your
C:\COREL\WP62 directory to your Intel fax directory (C:\FAX).
You can then start Corel WordPerfect and display the Fax
Services option.

Class I or Class II Fax Modem:  Choosing this option starts
the CAS Setup Utility program. You can use this program to
customize FaxDirect. Its options are described below.


USER INFORMATION
================
YOUR NAME:  Your name appears at the top of the faxes you send.

FAX NUMBER:  Your fax number will then appear at the top of
the faxes you send. You can include text, brackets, and dashes.

HARDWARE DRIVER SETUP
=====================
COM PORT:  Specify a COM port. Your first available COM port
is displayed. If you have non-standard Base or IRQ settings,
use the User option to choose a COM port.

For external modems, choose COM1 or COM2.

For internal modems, choose COM2, COM3, or COM4.

For more information, see your fax modem documentation.

HARDWARE DRIVERS:  Specify your modem's fax driver type. If you
are not sure, refer to your modem documentation.

Remember, you need to have your fax drivers loaded before you
start Corel WordPerfect. Also, if you are using FaxDirect and
FaxB, unload any other fax TSR's.


WHAT COREL WORDPERFECT FAX DRIVERS DO:
======================================
FAXB -- Converts WP 6.x FaxBios commands for FaxDirect.

FAXDIRECT -- Reads CAS commands from FaxB and sends them to the
modem.

INTELFAX -- Converts WP 6.x FaxBios commands for Intel fax
drivers (TSR).


HELPS AND HINTS
===============

WHICH FAX MODEMS ARE COMPATIBLE WITH COREL WORDPERFECT?
-------------------------------------------------------
Corel WordPerfect does not directly communicate with fax modems.
It uses the FaxBios standard to communicate with the fax driver
(usually a TSR program).

If your fax driver is not FaxBios-compatible, the Fax Services
option on the Print dialog box is dimmed (grayed out). You then
need to use Corel WordPerfect fax drivers.

You can use Intelfax or FaxDirect.

The Intelfax TSR works with Intel fax drivers for Connection
CoProcessor, Classic, SatisFAXtion Modem/200, SatisFAXtion
Modem/350, and SatisFAXtion Modem/400. Intel uses a CAS standard
similar to FaxBios to transmit commands between Corel WordPerfect
6.x and the fax drivers.

FaxDirect works with most Class 1 and Class 2 fax modems and most
fax modems are either Class 1 or Class 2 compatible. FaxDirect is
CAS-compatible and uses the CAS standard to transmit commands.

WHAT IF I ALREADY HAVE FAX SOFTWARE LOADED?
-------------------------------------------
Most fax modems come with some kind of fax software. Unless this
fax software is an Intelfax it must be FaxBios-compatible.
Otherwise, remove it before you load FaxDirect.

HOW CAN I SOLVE MEMORY ERROR PROBLEMS?
--------------------------------------
If you have expanded memory, you can have FaxDirect and Intel
fax drivers use expanded memory to free up conventional memory.
Make sure the EMS Usage option in the CAS Setup Utility program
(SETUP.EXE) is set to use EMS memory.

For Intel users, check in the Intel SETUP program for the option
that lets you use EMS memory.

If you have a 386 processor or better, you can load FaxB and
Intelfax into high memory to free up additional memory. You can
also unloading other TSR's and FaxDirect.

To unload FaxDirect (FAXB.COM and FAXDIR.EXE), change to the
FaxDirect directory (C:\COREL\WP62), then type "faxdir /r".

WHAT IF I HAVE LOADED FAXDIRECT AND FAXB, AND STILL HAVE NO
FAX SERVICES OPTION?
-----------------------------------------------------------
Either FaxDirect or FaxB did not load correctly.

Exit Corel WordPerfect and unload FaxB and FaxDirect, then load
both programs manually, and watch for error messages when you
start Corel WordPerfect.

If no error messages appear and the Fax Services option is still
not available, try selecting each available port manually.

If the problem persists, contact Customer Support.


INCLUDING A COMMA WITH FAX PHONE NUMBERS
========================================
Including a comma (,) with a phone number acts as a pause. You
can add this pause in dialing sequences whenever you need to wait
for a dial tone. You can define the length of the pause in the
CAS Setup Utility program > Dialing Options Setup (3) > Comma
Delay Time.

For example, you can use pauses when you are making international
calls and want to insert time to connect to the international
carrier.

As another example, when you are dialing from within a company
and you want to use a credit card number to pay for the call, you
can insert a pause before the credit card number by typing
<,,,,credit card number>. Numbers in chevron brackets <> aren't
placed at the top of the fax.


FAX DRIVERS AND FILE INFORMATION
================================
Several fax drivers and fax files (195K - 15 files) are
provided with Corel WordPerfect.

When you install the fax feature, several fax files are
installed.

Class I or Class II fax types require the following 14 files
which are loaded to the C:\COREL\WP62 directory:

CLASS1.FXH   -- Driver for Class 1 fax modem
CLASS2.FXH   -- Driver for Class 2 fax modem
CLEARLOG.EXE -- Deletes the .QUE files
EXPFONT0.FNT -- Font file for faxes sent via FaxSend
FAXB.COM     -- Translates FaxBios to CAS commands
FAXB.DAT     -- Phone book information
FAXDIR.CFG   -- Configuration file for FaxDirect (like set)
FAXDIR.EXE   -- Manages the modem
FAXDIR.OVL   -- Part of FaxDirect program
FAXDIR.386   -- Makes Corel WordPerfect 6.x fax drivers Windows
                compatible
FAXSEND.EXE  -- Sends ASCII text files from the command line
PORTUTIL.EXE -- Display and change COM port settings
REINDEX.EXE  -- Re-index SUPER.QUE file
SENDFAX.FXH  -- Driver for Sierra SendFax fax modems
SETUP.EXE    -- Setup program for FaxDirect

The following fax file is placed in the C:\COREL\WP62\QUEUES
directory:
FAXB.DAT -- Phone book information

The two other fax types require the following files:

FaxBios Compatibles -- No files.

Intel Satisfaction -- INTELFAX.COM in the C:\COREL\WP62
directory.
